Six Sigma Black Belt: Certified QFD Specialist (Accredited)

Use QFD to Convert Customer Needs to Requirements | Achieve QFD Specialist Certification | Earn PDUs | CPDs | CEUs

What you'll learn

• Master the Ability to Understand Your Customer Requirements.

• Systematically Translate Requirements to Process Technical Requirements OR Engineering Characteristics required for Your Business Process.

• Discover the Needs & Requirements of Your Customers and Plan Your Organisation's Response to these fulfill these Needs & Requirements.

• Specialise Your Skills to Create Operational Definitions of Customer Requirements.

• Become Proficient in the Planning Process of New or Redesigned Products or Services requirements.

• It is preferable to have completed Lean Masterclass Part 01 and Part 02 before enrolling for this course.

Requirement:

• No prior knowledge required.

• Before using this tool, the QFD practitioner must seek an understanding of what his customer needs are.

• Since QFD a hands-on tool, it is executed using props such as papers, pencils, whiteboards, etc. Hence, there is no need for any student to have an understanding of any particular software.

Who this course is for:

• Six Sigma Green Belts & Black Belts.

• Lean Specialists.

• Process Improvement Experts.

• Individuals who Deal with Client/Customers.

• Individuals involved in Designing Products or Services for their Customers.

• Employees of Manufacturing or Service Organisations.

• Middle and Senior Managers who are Required to Coordinate within Various Departments from Product/Service Conceptualization, Designing, Production, Marketing and Sales.

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